We Build AI that Works for Your Business
Black Bottle IT has been ahead of the AI curve — delivering AI governance policies, building secure automation, and managing the infrastructure that makes AI safe to deploy. This isn’t new for us. It’s what we’ve been doing.
Trusted
MSP built on security-first principles
Real
Ready -to-Go or Custom Agents
Your
Data Stays Protected — Always
OUR COMPETITIVE ADVANTAGE
Our DevOps & Security Experts are at the Center of it All.
Most MSPs assign you a technician. Black Bottle IT assigns you a team of DevOps and security professionals that looks across your entire business, not just your ticket queue. They identify where automation creates leverage, where AI unlocks capacity, and where inefficiencies are quietly costing you.
This is the role that turns technology from an expense into an engine for growth.
- Whole-business technology view
- Identifies automation opportunities
- Builds the roadmap to scale efficiently
- Connects AI tools to real business goals
- Removes bottlenecks before they hurt growth
- Bridges IT, operations, and leadership
NO COMPARISON
Most IT providers treat AI like an add-on. We build it in from day one.
AI Services Your Business Can Trust
We don’t sell AI as a concept. We’ve been doing this work, with real clients, producing real results. Here’s where we can help.
📋 AI Governance & Security
Protecting your intellectual property and keeping your people safe from the risks of unvetted public AI tools. We build closed-loop, internal AI environments your team can use with confidence.
• AI policy development and enforcement
• Closed internal AI environments
• Data classification and sensitivity mapping
• Vendor AI risk assessments
• Employee AI usage training
• Compliance-aligned AI governance (HIPAA, CMMC, SOC 2)
🔁 Workflow Automation
Manual, repetitive work is a cost your business doesn’t have to carry. We design and deploy automation that handles the predictable so your team can focus on the work that actually needs them.
• HR onboarding and offboarding automation
• Finance and accounts payable workflows
• Customer service agents and routing
• Machine learning for pattern recognition
• Cross-platform integrations and triggers
• Custom internal agents and assistants
📋 Microsoft 365 Copilot Readiness
Copilot is only as good as the data it can see. Before AI can safely parse your business, your Microsoft environment needs a clean foundation — and that’s where most organizations fall short.
• SharePoint audit and cleanup
• Data governance framework setup
• Sensitivity labeling and Data Loss Prevention policies
• Permissions review and rightsizing
• Copilot pilot deployment and training
• Ongoing governance monitoring
🗺️ Custom AI Agent Development
Not every business needs the same AI. We scope, build, and manage custom AI agents tailored to your specific workflows — from client-facing automations to internal operations support.
• Business process scoping and agent design
• Integration with your existing tools
• Secure deployment within your environment
• Ongoing monitoring, tuning, and management
• Scalable architecture as your needs grow
“Our Team is forward-thinking and differentiating our MSP practice to support our clients’ needs.
Whether you plan to use a custom AI agent or need help managing AI governance, Black Bottle IT can get you there.”
John Hensberger · Founder, Black Bottle IT
Ready to Put AI to Work, Safely?
Start with a free assessment. We’ll show you exactly where AI can unlock efficiency in your business and what needs to be in place first.
Corporate Office
7000 Stonewood Drive, Suite 222
Wexford, PA 15090
Hours
M-F: 8:30 am – 5 pm
Breach Hotline 24×7
Call Us
800-214-0957 (main)
800-214-0957 x700 (breach hotline)
