800-214-0957 info@blackbottleit.com

FAQ

FAQ

Frequently Asked Questions

Investing in Cybersecurity Risk Management is the right thing to do for your business.  Here is just a handful of the many frequently asked questions we receive from our clients and partners. If you are looking for more helpful information, we recommend that you visit our full Resource Center and Blog section.  We suggest starting with Investing in Cybersecurity is Risk Management. 

What is the reason for 2FA/MFA?

Passwords alone can be easily compromised, guessed, or stolen through phishing, brute force attacks, or data breaches. By implementing 2FA/MFA, even if an attacker manages to obtain or guess a user’s password, they would still need access to the additional authentication factor (such as a unique code or biometric verification) to gain unauthorized access. This significantly increases the security of user accounts. 

Is 2FA the Same as MFA?

In short, no.  There are two categories for authentication they are: 

  • Something that you know (username/password and pin number) 
  • Something that you have access to (like a cell phone, or authenticator app) 
  • Something that is unique to you (any biometric, fingerprint, or retinal scan) 

2FA means two authentications of the same type (username/password + email a code) 

MFA means authentication of at least 2 different methods (username/password + authenticator app) 

Some in the industry use these interchangeably, but they are different.  MFA is always preferred over 2FA.

What is the best way to secure and protect your passwords?

Password Managers like 1password and Pass are great for maintaining passwords and usernames for all your different accounts. So, rid of that traditional spreadsheet that contains your private information, and onboard a password manager to protect yourself, your business,  and your data better.

Why is getting hacked so bad?

The information on your computer or company’s server is very sensitive, and you do not want that information to be leaked. If the information is leaked, there could be tremendous consequences that happen; as a result, for example, you may become susceptible to identity theft or fraudulent purchases.

If there is a single thought that you may have been compromised, please contact our breach hotline immediately (800-214-0957 x700), and one of our cybersecurity analysts will be able to assist in quarantining and mitigating the threat. 

How does Black Bottle IT protect the security of data when even major companies with substantial security budgets have suffered breaches?

We understand that cybersecurity threats are constantly evolving, and we employ a comprehensive approach to ensure the security of your data. Our strategies encompass multiple layers of security controls, including advanced technologies, robust processes, and skilled personnel.

Our team consists of cybersecurity professionals with extensive field experience. They stay updated with the latest security trends, emerging threats, and industry best practices to protect your data effectively. 

How does Black Bottle IT handle security incidents caused by human error?

We understand that human error is a common cause of security incidents. We implement comprehensive training and awareness programs for your employees to mitigate this risk. These programs educate your staff about common security threats, best practices for data protection, and how to identify and report potential phishing attacks.

How does Black Bottle IT keep up with the latest security threats and technologies?

Our team of cybersecurity experts has extensive field experience and knowledge. We stay current with:

• Training & Certifications
• Attend & Speak at Industry Conferences & Webinars
• Continuous Research and Development, Monitoring of the threat Landscape
• Strategic Partnerships & Alliances with Security Vendors and IT Partners

We are committed to delivering leading solutions and proactive security measures to protect your organization against emerging risks. 

How would Black Bottle IT integrate cybersecurity into our existing IT infrastructure?

We begin by thoroughly assessing your existing IT infrastructure, including networks, systems, applications, and devices. This assessment helps us identify potential vulnerabilities and areas that require immediate attention.

We then conduct a comprehensive gap analysis to determine the existing security measures and identify any gaps or weaknesses. This analysis allows us to understand the level of cybersecurity integration required and prioritize the necessary steps. Our team works closely with your IT personnel to implement the planned security measures. We conduct thorough testing to ensure the effectiveness and compatibility of the integrated cybersecurity solutions with your infrastructure.  

Office

7000 Stonewood Drive, Suite 222
Wexford, PA 15090

Hours

M-F: 8:30 am – 5 pm
Breach Hotline 24×7

Call Us

800-214-0957 (main)

800-214-0957 x700 (breach hotline)